Privacy Policy

Last updated: May 22, 2026

Introduction

Urban Umbrella ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our architectural design, rendering, and pricing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise contact us. This information may include:

Name and contact information (email address, phone number, mailing address)
Company or organization name
Project details and specifications
Payment and billing information
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing actions and patterns.

How We Use Your Information

We use the information we collect or receive to:

Provide, operate, and maintain our services
Process your requests for layouts, renderings, and pricing within 24 hours
Communicate with you about your projects and our services
Send you updates, marketing communications, and promotional materials
Improve and optimize our website and services
Analyze usage trends and preferences
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms and conditions

Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities.

With Your Consent: We may disclose your information for any other purpose with your consent.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser that enables the site's systems to recognize your browser and capture and remember certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to correct or update inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to our processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Urban Umbrella

135 West 41st Street, Fl. 5 
New York, NY 10036

Email: privacy@urbanumbrella.com 

Phone: +1-646-798-7276

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